The Professional Geriatric Care Manager’s Blog

A week in the Life of a Geriatric Care Manager

One of the things that I enjoy doing as a GCM is using my skills from various previous work settings to assist  the patients that I now care for.  Once a Utilization Review and Audit RN, I recently had the opportunity to assist a family member in the filing of a Long Term Care Insurance claim that included care for their mom for  the previous year.  The time and work involved often leaves family members frustrated and drained.  Including it as part of what we do for a loved one can make life so much easier for everyone- the children and the client.  Often times as is the case now the insurance companies do not make this process easy and multiple pieces of information need to be included.  Once the information is submitted and a claim number has been given the bulk of the work is done.  This is all part of the process of obtaining the best care for a client.