First Week Back
February 4, 2011 at 10:30 am | Posted in Sophia Heftler, GCM | Leave a commentTags: Advocacy, Caregiver, Love, Work
This is my first week back to work in a very long time as I was out on an extended medical leave. I knew that I missed working with my geriatric clients and their families as well as my professional staff, I didn’t realize how much until I returned.
We have a weekly clinical meeting every Monday morning which I have been receiving summaries of from my office manager each Monday afternoon. I have also been copied on every email regarding every client so I have been aware of what’s going on and contributing my suggestions and advice as needed. It felt wonderful to be able to contribute in real time, discussing how we could best help one of our family member who visits his wife in a nursing home daily, often neglecting his needs, to using my clinical background in making suggestions about medical testing I felt would be appropriate for a client. It felt great to be helping our Registered Nurse Care Managers in careplanning and developing interventions to best assist our elderly clients and their families. It was wonderful to hear about the goals our Therapist is working on with her clients as I think the mind-body connection is so important.
Yesterday I was advocating for a client of ours with a geriatrician we work closely with. I wanted him to understand the importance of doing everything possible for this particular client to ensure that she reached her maximum potential which included some things he did not necessarily agree with. At one point I said to him, “I bet you wish I wasn’t back yet!” and his response was “I enjoy the advocacy and it’s good to see things shaken up in the right way. I missed you very much.” It’s good to shake things up in the right way and ensure the very best of care for those who can no longer advocate for themselves. This isn’t work…this is what I love.
Distinctive Care Geriatric Care Management serves Bergen, Passaic, Rockland and Orange Counties with nurses lisenced in New Jersey and New York. We help families dealing with various issues related to their elderly loved ones and would be happy to discuss any concerns you have related to long-term care. Please contact us in our Ridgewood office at 201-857-5283 to schedule a consultation.
What Happens When Mom is no Longer Safe to Drive?
July 6, 2010 at 9:35 am | Posted in Sophia Heftler, GCM | Leave a commentTags: Driving, GCM, License
Distinctive Care Geriatric Care Management received a call last week from an adult daughter who had been in to see me during the summer. When I first met her she was gathering information about services that would be available for her mother in the future as she had noticed some decline in her mother’s cognitive ability. We talked about lots of different options, but a major concern she had was her mother’s ability to drive. This is a concern that so many people come to me with and these adult children are so scared that their parent is going to hurt herself or somebody else…but how do you speak to your mother about this very difficult to broach subject?
I received a call just a few days ago from this daughter advising me that her mother, who lives in Ridgewood, was driving to another location in Ridgewood one afternoon. At 8pm she received a call from the owner of a diner in Hoboken, New Jersey advising her that her mother was lost, he was providing her dinner and would be calling a cab to drive her home (to the daughter’s house, who also happens to live in Ridgewood). Of course the daughter was terrified and didn’t know what to do, so she called me.
Thankfully the diner owner would allow the car to remain in his parking lot until she could pick it up. Interestingly enough initially her mother insisted that she was not lost, but had stopped at the diner because she was hungry. She was 22 miles from home! At this point the daughter was ready for Distinctive Care to do an assessment of her mother and agreed that when she picked up the car she would not return it to her mother but would bring it to her house for safe-keeping until a plan could be formulated. I made plans to visit with her mother the following day.
Stay tuned for my visit with mom, who I’ll call Jane going forward.
That Time of Year
January 19, 2010 at 8:38 pm | Posted in Sophia Heftler, GCM | Leave a commentTags: HMO, Medicare
The phones have been ringing off the hook as many of our older adults are trying to decide whether they should be thinking about changing from a Medicare HMO to traditional Medicare Part B with or without supplemental insurance, with or without Medicare Part D, and which one?
Our care managers are always happy to help with these important decisions, but we always encourage these callers to take advantage of the services available by the Federal government to provide the information necessary to make the choice that is appropriate for you.
There are professionals available that can help guide you through all your questions and concerns. You can reach these professionals by dialing 1 (877) 452-5898. They will help you choose from among the 12 Medi-gap policies available.
The medicare website at www.medicare.gov and provides a wealth of information regarding plans and choices.
But, for those of you who decide you would prefer to work with a professional, our care managers at Distinctive Care are certainly available to help you weigh your choices. We all have a Certified Senior Advisor available to assist you.
We can be reached at (201) 857-5283 and have offices throughout Bergen County, in Ridgewood, Tenafly and Dumont.
After the Holiday Visit
December 29, 2009 at 10:37 am | Posted in Sophia Heftler, GCM | Leave a commentTags: Aging, Changes, Holidays, Parents
One of the things that has been a constant for me since opening Distinctive Care Geriatric Care Management in Bergen County is that after the holiday visists our phones are much busier as adult children have noticed significant changes in their parents and are concerned about what to do
Should this year’s holiday visit open your eyes to current and potential problems or negative changes in your parent’s physical or emotional state, it’s time to put a plan of action in place. First, have a heart-to-heart conversation with your elderly loved one about their present circumstances, concerns and the measures they’d like taken to make things better. Introduce the idea of a health assessment appointment with their primary care physician. Would they feel more at ease if a home health aide visited a couple times a week? Maybe they have legal questions and would greatly benefit from an appointment with an attorney. Or they may need help with housecleaning or bill paying. While you may want to keep things light during the holiday season, do take this opportunity to collect all necessary information now to avoid frustration and confusion in the event of a crisis down the road. Pay a visit to the local Council on Aging or Town Hall for resources and services available in your parent’s community. And get a copy of the local telephone book to take home with you – it will come in handy as you and your loved one create a “go to” list of services over time. This list should include friends, neighbors, clergy, local professionals and all others who your family member has regular contact with. In fact, if you haven’t already, take the time to visit with those friends and neighbors and make sure you have their addresses, telephone numbers and e-mail information and make a point to provide them with your contact information as well. Now is the time to begin compiling a to-do list to be implemented over a period of future visits. Medical information should include your loved one’s health conditions, prescriptions and their doctor’s names and contact numbers. A financial list should contain property ownership and debts, income and expenses, and bank account and credit card information. You should also have access to all of your parent(s) vital documents that could include their will, power of attorney, birth certificate, social security number, insurance policies, deed to their home, and driver’s license. And remember to give your loved ones the power and permission to be in control of their own lives – as much as is reasonable. The more systems you have in place the more your loved one will be kept independent and safe in their own home,.
Should you require assistance with this or any other matters related to the care of your older adult loved-one feel free to contact me in one of our offices located in Ridgewood, Dumont and Tenafly by calling (201) 857-5283
Caregiver Stress and the Holidays
December 14, 2009 at 10:00 am | Posted in Sophia Heftler, GCM | Leave a commentTags: Caregiver, Holidays, Stress
As we all know as joyous as the holiday season is it’s also stressful under the best of circumstances. It can be even more stressful for those of us who are caregivers as well. As a caregiver myself I have become acutely aware of how the change in routine can effect our loved ones and how our unrealistic expectations of what it takes to make our holidays “perfect” can stress us out.
I wanted to share with you some of the plans I have implemented this year to make my holiday more joyful and less stressful. Hopefully some of these tips will help you as well, even if you are not a caregiver!
As many of you know, I lost my mother this year, almost 9 months ago. One of the things that I’ve done since before Thanksgiving is to acknowledge my feelings. I have given myself permission to feel sadness and grief and not forcing myself to be happy just because it’s the holidays. In allowing myself to acknowledge these feelings I have found that I’ve been able to find the real meaning of the holidays and spending time with my family; especially my father, who I am the primary caregiver for.
I am trying to be more realistic about the fact that the holidays do not have to be perfect and that they clearly will not be how they were last year. I have decided that it’s okay that things change and that this year we will be making some new traditions while cherishing my memories of the traditions my mother created. There is no such thing as “perfect” and I can’t expect the holidays to be like they are in the movies – I don’t have a production crew assisting me!
I know that when I get stressed out I invariably get depressed so I am going to be kind to myself this year. If things feel overwhelming with my father, I will ask my brother for help. If I need to take a nap after work, I will do so without guilt. I will also say “no” to the things I cannot do or choose not to do. I will not overbook myself because if I do I will not have time or energy to enjoy the joys this season presents us with.
As far as the overbooking goes, this year I am planning ahead. I have set aside specific days for holiday shopping, visiting with friends and planning my Christmas Eve menu and shopping list so that I am not scrambling at the last minute. I am going to have help on Christmas Eve so that all the work is not up to me.
I have made a committment to myself to accept my family members for who they are despite the fact that more times than most they do not live up to all my expectations. I will remind myself that others may be experiencing holiday stress and feeling depressed.
I am currently on a weight-loss program and I am not going to let the holidays become a “free-for-all” because I know that this will only lead to stress, guilt and frustration. I will stick to the healthy habits I have been developing and have booked time for myself to get physical activity and also will try to stick to my usual bedtime because if I don’t get enough sleep I begin to get depressed. I will also be sure to remember to do my light therapy to counteract the effects of our shorter, less sunny winter days.
My fifteen minutes…this is going to be an important part of my Christmas Eve. Since I will be hosting Christmas Eve this year I am going to take 15 minutes before my guests are expected to arrive to take a breather…to spend 15 minutes alone and without distraction in my bedroom listening to soothing music, clearing my mind and focusing on my breathing to help me restore my inner calm. I have also scheduled a 15 minute break to do the same thing after dinner while my enlisted help is cleaning up.
Professional help is something I am lucky enough to already have in place, but for those of you who do not, if you find yourself feeling persistently sad, anxious, unable to sleep, irritable or hopeless and palgued by physical complaints or unable to face routine chores that persist for a while, please talk to your doctor or a mental health professional.
I hope you all have a wonderful holiday season and remember to take good care of yourself!
Hospice Services
December 11, 2009 at 10:00 am | Posted in Sophia Heftler, GCM | Leave a commentTags: Hospice, Medicare, Terminally Ill
When most people think of hospice care they think of the provision of care for people who are in the end stages of cancer. The care managers at Distictive Care have worked with many of our client families to arrange for end of life care for many different illnesses which has enabled our clients to remain in their homes as they wished.
I would like to review with you some of the illnesses that qualify for the hospice care Medicare benefit to enable our readers to take advantage of this very important entitlement.
Hospice care is devoted to caring for terminally ill individuals whose life expectancy is measured in months rather than years. It is appropriate when a cure is no longer a realistic expectation. With hospice care the desired goals are to maximize patient comfort and improve the quality of life. Hospice does not hasten death or postpone dying, but provides its presence and specialized knowledge during the dying process.
General guidelines that must be met include both a Life Limiting Condition and documented evidence of functional decline. The patient must also have one or more of the following:
- multiple hospitalizations over the past 6 months;
- documentation of decreased oral intake;
- weightloss greater than 10% over the past 6 months;
- serum albumin level less that 2.5g/dl;
- cholesterol less than 156mg/dl, and/or
- hematocrit less than 41 g/dl.
The following diagnoses may qualify for hospice care and our care managers are able to assess whether a referral to a hospice is appropriate:
- Cancer
- End-Stage Cardiac Disease
- End-Stage Lung Disease (COPD)
- End-Stage Dementia
- End-Stage Renal Disease
- End-Stage Liver Disease
- Stroke & Coma
- AIDS
- Amyotrophic Lateral Sclerosis (ALS)
- Failure to Thrive
If you’d like to have an assessment completed of your loved one, contact Distinctive Care in Ridgewood, Dumont, or Tenafly at (201) 857-5283. If hospice care is an entitlement your loved one is eligible for we will work with you to arrange for care with the highest quality hospice providers.
Memory Screening
November 29, 2009 at 10:00 am | Posted in Sophia Heftler, GCM | Leave a commentTags: Alzheimer's Disease, Cognitive Screening, National Memory Screening Day
Distinctive Care participated in the national memory screening day again this year on the 17th and had the opportunity to screen and evaluate many people. While a large majority of the people we saw were older adults this was the first year that I saw several people who were in the fifties participate. Intrestingly enough one of these people presented with significant memory loss, indicative of dementia. As most of our readers know the first thing I advise people who score in this category is to see their physician to rule out reversible causes of dementia, which can range from something as simple as dehydration or a vitamin deficiency to something more complex as undiagnosed dementia. So, while it may be very scary to hear, this person is armed with important information to bring to her primary care physician to start a dialogue and begin the process of determining whether she may have a reversible cause of dementia. Personally, I have my own theory about her results. Because she is a caregiver dealing with the challenges of caring for her father who has Alzheimer’s Disease, she is under a great deal of stress. Based on a series of questions I asked her, I do think that she is suffering from depression and it is my hope that with treatment her cognitive impairment will resolve.
The staff of Distinctive Care Geriatric Care Management evaluated many people that day, discovering impairment in a great deal of them. The good news about this is that these folks will be following up with their physicians to obtain an accurate diagnosis. What’s very important is that for those who are ultimately diagnosed with Alzheimer’s Disease, the most common form of dementia, will have access to the medications available that may slow the progression of the disease and will be able to develop and implement a plan for their future.
Early diagnosis is so very important and although it is often difficult to encourage your loved-one to participate in a memory screening because of the denial and fear they are experiencing as they too notice the changes in themselves I encourage you to work with them to convince them to agree to a screening.
Distinctive Care Geriatric Care Management includes a cognitive exam in all of our initial assessments, but we also offer this exam as a seperate service. If you are only interested in this service, please do not hesitate to contact in our main office, in Ridgewood, New Jersey. We can do the assessment in your loved ones home environment and serve northern New Jersey and Rockland County, New York. Please contact us at 201-857-5283.
Pseudo-dementia
November 11, 2009 at 7:01 am | Posted in Sophia Heftler, GCM | Leave a commentTags: Dementia, Depression, Drug Interaction, Medication
As most of you know I have frequently talked about how adverse medication reactions can cause lots of problem in older adults. This is particularly true because often times the older adult’s kidneys and liver do not work as well as when they were younger and the drugs are not metabolized as quickly.
I have an interesting experience I’d like to share with you about my favorite Client, my dad. Many of you are aware of the fact that my mother died in March of this year. My parents were married for over 60 years and my father has taken her death extremely hard. Most recently he had been complaining to me that he has been feeling “fuzzy” around the edges. As someone who suffers from depression, I can tell you with certainty that fuzziness is a symptom of depression. I hate depression and even though it’s to be expected during the grieving process I was concerned enough about my father to consult with his geriatrician and get him started on an antidepressant.
My father suffers from dual dementia, he has both Alzheimer’s disease and vascular dementia. He is relatively high functioning and is taking Aricept and Namenda to slow the progression of these diseases. He takes other medication for his blood pressure and cholesterol as well.
Well, I picked up the new medication and filled his mediminders. Day one of the new medication was uneventful. Day two, my father seemed increasingly confused. He could not subtract 20 dollars from his checking account balance. (I handle most of his finances, but he has always been able to handle small checks for even amounts.) He did not answer the phone when I called him…after checking on him he indicated that he heard the phone, but didn’t know what to do with the phone.
Oh-oh! What happened to Dad??? Luckily as a nurse the first thing I suspected was a drug interaction! I called the doctor and let him know that I was discontinuing the medication. On top of the two dementias he really has, he was experiencing a pseudo-dementia. It took two days but he is back to his baseline now…still not perfect, but he can subtract even amounts and knows what to do with the phone again!
One of the things we do at Distinctive Care Geriatric Care Management as part of our initial assessment process is a complete medication review to determine if there are any drug interactions the family should be aware of that could potentially be exhibiting as signs of dementia and should be investigated. We also do medication management for our Clients, monitoring for adverse side effects, especially when starting on a new medication.
Distinctive Care Geriatric Care Management serves Bergen and surrounding counties. If you are interested in finding out more about the medications your loved one is taking contact us for a medication review at any of our 3 locations, in Ridgewood, Tenafly and Dumont by calling our main office at 201-587-5283.
End of Life Care
October 29, 2009 at 9:21 pm | Posted in Sophia Heftler, GCM | Leave a commentTags: Emotional, End of Life, Suicide
As a care manager I frequently help families deal with end of life care. I tend to think about death as part of the circle of life and try to help my families experience it as such. As you all know my mother died this past March from pancreatic cancer. Her passing was not a sad event in our lives. She spent her final three months on hospice care and never initiated any treatment. For three months we celebrated my mother every single day. With the help of the hospice team we ensured that she was free of pain and comfortable. We told her things we never took the time to say before and she gave us each something to hold onto by letting us know how she truly felt about us.
When she died we celebrated her life with family and friends. I did not cry for I knew she had lived the life she dreamed of and was at peace and ready to go when the time came.
I am currently working with a family dealing with a similar situation. Their mom is dying and I have helped the family with hospice care arrangements. I think they are going to cry when she goes but I know they will have the support they need, from each other, from me and from the hospice they are working with.
Anyway, this is not really what prompted me to write. I did want you to get an idea of how I feel about death and that I deal with often as a care manager. I actually wanted to share a story with you about an experience I had tonight.
Last night I taught a class on eldercare survival strategies and there was a very interesting woman in the class. She asked me about assisted living facilities and I offered to provide her with a copy of a publication that listed most of the facilities in Bergen County. When the class was over she wanted to ask a question which I encouraged. She wanted to know how if someone was both the caregiver and the care recipient how they would know it was time to make decisions about care. I didn’t quite understand the question until she explained that her husband had recently died and she had no family at all…was completely alone in the world except for friends and she wanted to know how she would be able to make decisions regarding her care if she became incompetent. Of course I asked her if she had a living will and a healthcare proxy which she did. Then we talked about how if she began to notice changes in her cognitive abilities that she would be able to recognize that something was going on with her and should begin to implement a plan that she should already have worked out. Of course I suggested that a care manager could help her put a plan together and she agreed and seemed to be totally satisfied with what we discussed. As it turned out we live in the same town so I offered to drop a copy of the publication off at her house tonight.
So I went to her house tonight and she invited me in and asked me if I had time to talk with her. I said I could spend some time and sat with her. As I was handing her the publication I began to tell her that assisted living was not appropriate for her at this point but perhaps a CCRC might be a good option. But she interrupted me and told me she already had a plan. She told me her husband died in July from pancreatic cancer and she was giving herself one year and that if after a year she continued to feel the way she felt now that she was going to take her own life. I wasn’t really sure how to respond to this as she was not actively suicidal and clearly was not a risk to herself at this time. Why was she telling me this? By the way I should add that this is a woman who holds a doctorate in psychology. Why was she telling me this? She told me she had plan A, B, C, etc and went on to tell me what the plans were. What was I supposed to do or say? You see I could see where this woman was coming from as I have often brought up the idea of a suicide pact with my husband in the event one of us were ever facing a terminal illness. Additionally I have had the experience in my life where I had reached such a dark place that I have actually attempted suicide.
Anyway we talked for about a half hour about how cruel our society can be in trying to keep people alive in the name of God. We talked about the importance of a solid living will and a healthcare proxy who would really be able to honor and enforce your wishes. She told me about how the healthcare system had failed her husband and all the suffering he endured at the end of his life. His suffering was physical (although I am sure he suffered emotionally as well) and her suffering is emotional. I can tell you that emotional suffering is just as painful as physical suffering from my past experience. I did not judge her and I did not tell her not to do it. I listened to her until she was finished all the while wondering why she was telling this to me yet the thought of asking her never crossed my mind. I told her to call me if she needed me and hugged her goodbye.
There is nobody for me to tell this to who will try to dissuade her because she has nobody and I’m not sure I would tell them anyway.
End of life care in this country…it’s there if you look for it. But I wonder, is assisted suicide the same as end of life care? DId I just assist somebody in a suicide? If I did, I feel no guilt about it. I do however hope that she is able to find something to hold onto so that next year she is still with us and in a good place.
Tonight’s experience was a very strange one. I wonder how I will feel about this tomorrow? I wonder how you feel about it. I am going to give it a few days and then I am going to call her and ask her why she told me about this. I may or may not share this with you, but I need to know why?
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